FAQs
Find answers to the most commonly asked questions about our products, services, and processes. Whether you're curious about product ingredients, usage tips, shipping policies, or troubleshooting advice, our FAQ page is designed to provide clear and concise information.
For company
For Company
How can I contact customer support?
You can reach our customer support team via email at info@yogicos.com or through our contact page on the website.
How long have YOGI CARE been in business?
YOGI CARE have been providing high-quality aromatherapy hair care solutions for over 10 years, dedicated to innovation and customer satisfaction.
What is YOGI CARE's mission?
At YOGI CARE, our mission is to revolutionize the cosmetics industry by constantly pushing the boundaries of innovation and redefining beauty standards. We aim to empower individuals to express their unique identities through our diverse range of high-quality, cutting-edge products.
Do you offer training for professionals?
Yes, YOGI CARE provide training programs for professionals interested in incorporating YOGI CARE'S products and techniques into their services.
Can I collaborate with YOGI CARE?
Welcome collaborations! Please reach out to us via our partnership inquiry form on the website.
For products
For Products
What are the key benefits of using aroma essential oils for hair care?
Aroma Essential Oils can promote scalp health, strengthen hair, and provide natural fragrance, among other benefits.
What types of products do YOGI CARE offer?
YOGI CARE offer a range of Aroma essential oils,Aroma shampoo,Aroma conditioner,Aroma hair treatment product,Aroma hair mask, body lotion specifically formulated for hair and body care.
Do YOGI CARE offer sample?
Yes, Samples are available.
Do YOGI CARE offer organic products?
Yes, many of YOGI CARE's products are made with organic ingredients. Look for the label on YOGI CARE's product descriptions.
What product safety and quality certifications does YOGI CARE have?
YOGI CARE adheres to strict quality control standards and holds certifications such as ISO, GMP, and FDA to ensure all products meet international safety and quality standards. YOGI CARE also comply with all relevant cosmetic product regulations in the regions where we operate.
Solutions
Solutions
Do YOGI CARE offer solutions for damaged hair?
Yes,YOGI CARE provide specialized treatments for repairing and revitalizing damaged hair.
Do YOGI CARE offer treatments for hair loss?
Yes, YOGI CARE have specialized treatments using essential oils or hair serum that promote hair growth and scalp health.
What should I do if I experience irritation?
If irritation occurs, discontinue use immediately and consult a professional for advice.
What hair concerns can YOGI CARE's products address?
YOGI CARE's products can address various concerns including dryness, frizz, hair loss, dandruff, and scalp sensitivity.
How do I know which product is right for my hair type?
Consult us or refer to solutions page on YOGI CARE website to help you find the perfect products.
Logistics
Logistics
Can I track my order?
Yes,once your order is shipped, you will receive a tracking number via email.
What should I do if I receive a damaged product?
Please contact our customer service team within 7 days to report any damaged items for a replacement or refund.
What should I do if my order is delayed?
If your order is delayed, please contact our customer support team for assistance.
How long does shipping take?
Shipping times vary by location, but most orders are processed within 3 days and shipped within 7 days.
What shipping options do YOGI CARE offer?
Express,sea and air transportation are all available.Please contact us for details.
After-Sales support
After-Sales Support
What if I'm not satisfied with my purchase?
If you're not satisfied, please reach out to our customer service team for assistance with returns or exchanges.
Can I leave a review for YOGI CARE's products?
YOGI CARE encourage customers to leave reviews on website or social media platforms to help others make informed decisions.
How can I get support after my purchase?
For any inquiries or support, feel free to contact our customer service team via email or phone.
Do YOGI CARE offer product guarantees?
Yes, YOGI CARE stand by the quality of YOGI CARE's products and offer a satisfaction guarantee.
Can I provide feedback about my experience?
YOGI CARE welcome your feedback! Please reach out through our contact form or email us directly.
Community
We believe in building a supportive community centered around wellness, where everyone can share, grow, and thrive together in their pursuit of a more mindful and balanced life.
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